This issue also came up with the previous (7.8) release.
Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. If you need any additional information, submit a new question, as this thread will no longer be monitored. Intel XTU is not supported on Non-K SKU mobile platforms (such asKBL-R U/Y), not even for hardware monitoring purposes. Lets users to install XTU on unsupported platforms. Thanks again for checking into this. GitLab: couldnt execute POST against https://gitlab.mysite.com/api/v4/runners: Post https://gitlab.mysite.com/api/v4/runners: x509: certificate signed by unknown authority, GE APEL50LZ 50 Qt Per Day Dehumidifier Review.
Intel XTU cites Unsupported Platform on system with 6700k Your model is not approved for running Windows 10. We will proceed to close this thread now. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. Because only K series overclocking CPU is supported. Thanks! It used to be that you could click Ok in the image below and the file you need would still be there. Processor is a i7-6700k, which is listed as supported. You signed in with another tab or window. cmd> IntelXTU_Install_Helper.exe
, > Please enter the file name of proper XTU Installer: . After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. I would ask that someone update the XTU pagewhere it lists the 6700k as compatible with the current software, so that anyone else still overclocking 6700k's will know they need to download the older version of XTU. Cul es la marca y el nmero de modelo que est utilizando? Welcome to the official subreddit of the PC Master Race / PCMR! #1. Were you able to check the previous post? Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. Join us in celebrating and promoting tech, knowledge, and the best gaming and working platform. Rogrio, Thank you very much for your response. If you want to squeeze the last bit of speed out of your system then you can upgrade to theCore i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_(BGA).html. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. XTU 0x80070643 error - Laptops and Pre-Built Systems - Linus Tech Tips Common Issues and Resolutions for Intel Extreme Tuning Utility Im assuming you didnt copy/paste the exact path I have in the article? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. If any error occurs, please submit a new issue with created error.log file. Note that the installer seems to have changed how it runs. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. Powered by WordPress & WPstart Theme. You may re-send via your Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. More than likely, yes. Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? First things first - am not a youtuber, posted this video just to help others. The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? The voltage controls were greyed out and one guide said to uninstalling and install again and it corrects this. The boot drive was wiped, and I installed from a fresh install file. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. It adjusts CPU power state. Windows 10 version 21H2. // No product or component can be absolutely secure. A blog about curiosity being a good habit. IGD Multi-monitor is disabled. Please be aware that your processor is not supported by Intel XTU. You may re-send via your For more complete information about compiler optimizations, see our Optimization Notice. Tried running xtu again but it still did not work. It may not display this or other websites correctly. Thank you! However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Copy Intel_XtuInstaller.msi to your desktop. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. The system information tab includes text that is similar to the install error: platform unsupported. I have already ordered that processor. 3- Are you running the BIOS settings on defaults? Or did you select another reinstallation option (e.g. Please click the verification link in your email. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. I would love to see a solution to this! Sign in here. The Intel sign-in experience has changed to support enhanced security controls. You must log in or register to reply here. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. Let me know. We are sorry to hear about this issue and we will be more than glad to assist you with this matter. Releases gimdh/Intel-XTU-Install-Helper GitHub Please provide details regarding the workaround that you attempted. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? As soon as I have an update, I will let you know. Windows 10 version is 21H2, which is listed as supported. make sure the folder exists and that the path is correct. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. Help document on how to use Intel XTU. If you need any additional information, please submit a new question as this thread will no longer be monitored. Any ideas why this is happening? Run Intel XTU Install Helper You can execute with an argument in first place. Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. Unlocked CPU's can utilize programs like Intel XTU. You can execute with an argument in first place. Always report mistakes Attempted to install on an unsupported platform Thank you very much for this fix. The BIOS settings I used from my previous system, where XTU worked, are still in effect. The installer.exe is not the actual installer, more like it is an executable which stores the installer called XTUInstaller.msi which it then extracts and places into your windows temp folder. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. Solved: intel XTU - Dell Community Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. It will only run the XTUInstaller.msi from the temp folder if the system checks say it is a processor in the list of compatible processors. You may re-send via your, Can't update XTU (attempted to install on a unsupported platform), Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. or the folder that was in the log. [3374:2EE0][2018-10-12T02:59:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, options: 0x7, disable resume: No [3374:2EE0][2018-10-12T02:59:15]i000: Caching bundle from: 'C:\Users\joemp\AppData\Local\Temp{1DA93E47-63FD-4398-8A5C-1B0B0C78FDF9}.be\XTUSetup.exe' to: 'C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}\XTUSetup.exe' [3374:2EE0][2018-10-12T02:59:15]i320: Registering bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, version: 6.4.1.25 [3374:2EE0][2018-10-12T02:59:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: Active, restart initiated: No, disable resume: No [3374:2BE0][2018-10-12T02:59:16]i305: Verified acquired payload: XTUInstaller.msi at path: C:\ProgramData\Package Cache.unverified\XTUInstaller.msi, moving to: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi. Windows 8.1/10 WHQL support is enabled. Intel XTU Unsupported? | Tom's Hardware Forum Let us know if you still need assistance. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. Any tips on how to solve this? Do they really stop supporting CPUs over the course of a few months? You can also try the quick links below to see results for most popular searches. Excellent description, tried so many times before whitout success. I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. // Your costs and results may vary. Please click the verification link in your email. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. Unfortunately, we do not have the 7.7 version available anymore. User Guide. "Attempted to install on an unsupported platform". Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. How to install WKHTMLTOPDF 0.12.1.4 on Ubuntu 16 Xenial. Integrated graphics share memory is set to 64M. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. Intel XTU says unsupported platform : r/MatebookXPro - Reddit I have recently uninstalled xtu and I tried to reinstall it. If you require a response, contact support. I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. Ok, I did it again and changed the explanation as it looks like the installation routine changed. Please click the verification link in your email. Thanks for the tips. Required fields are marked *. Download the installer and run it. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. 7.7 was the last one that worked. profile. Forcing XTU to work on unsupported platform : r/overclocking - Reddit Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. The Intel sign-in experience has changed to support enhanced security controls. In order to review this further, could you please provide us with the following details? Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. So I tried this but every time I try to run it now it says theres another performance tuning app running. Force install drivers for XTU on unsupported cpu : r/intel - Reddit [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation' [0C74:32BC][2018-10-12T02:59:10]i000: Setting version variable 'WixBundleFileVersion' to value '6.4.1.25' [0C74:2708][2018-10-12T02:59:10]i100: Detect begin, 3 packages [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: XTUInstaller.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i199: Detect complete, result: 0x0 [0C74:32BC][2018-10-12T02:59:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [0C74:2708][2018-10-12T02:59:12]i200: Plan begin, 3 packages, action: Install [0C74:2708][2018-10-12T02:59:12]i052: Condition 'NOT VersionNT64' evaluates to false. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? The E6410 may not have been "Approved" to run W10 but it does flawlessly. Install intel xtu Error: "Attempted to install on an unsupported If you sign in, click, Sorry, you must verify to complete this action. So, if you put it in, say c:\xtu you would just do the same thing in that folder. It has been a pleasure to assist you. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. Thanks very much, works well. Intel technologies may require enabled hardware, software or service activation. [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. However , when i tried to install it again, it came up with this error Right-click > properties of the shortcut In the "Target" field, at the end add a space and then the following DISABLEPLATFORMCHECK=1 It will look something like this: " C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1 " Click Ok Double-click the shortcut That's it, happy overclocking and possibly damaging your machine! For any other inquiries, please don't hesitate to contact us back. It says the folder specified in the start in box is not valid. [FIX]Intel Extreme Tuning Utility installation error - Attempted to Help! Intel XTU suddenly not compatible with my system? Another installation is in progress. Tried them all I dont know why you are getting that conflict with an already running app. Follow the instructions to uninstall the Intel XTU. status : rolling back action, https://drive.google.com/file/d/1HqoZhakNSwBsyTHxj8n3Wi1wc6Fk_1BS/view?usp=sharing. Scan this QR code to download the app now. Hi Steven,I was, however it wasn't entirely the answer I hoped for. The PC. My CPU is 8550u. We have not heard back from you so we will proceed to close this thread now. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself.
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